Refund and Returns Policy for XtremeHDUSA

Last Updated: 01/01/2025

Thank you for choosing XtremeHDUSA. We are committed to delivering the best streaming experience possible. Please review our Refund and Returns Policy to understand the terms under which refunds are issued and returns are handled.

General Refund Policy

At XtremeHDUSA, we offer digital streaming services, which are typically non-refundable once activated. By purchasing our service, you agree that all sales are final, except under specific circumstances as outlined below.

Eligibility for Refunds

Refunds may be granted only if one or more of the following conditions apply:

  • Technical Issues: If technical problems on our end prevent you from accessing the service despite troubleshooting, you may qualify for a partial or full refund.
  • Service Not as Described: If the service does not align with the description provided on our website and the issue cannot be resolved, a refund may be issued.
  • Cancellation within Specified Period: In limited cases, you may request a refund if you cancel within 7 days of activation, provided the service has not been extensively used.

Non-Refundable Cases

Refunds will not be provided under the following circumstances:

  • Device Incompatibility: If you cannot access the service due to issues with your device or other factors unrelated to XtremeHDUSA.
  • Misuse or Policy Violations: If you misuse the service or violate our Terms of Service, your refund eligibility will be forfeited.
  • Change of Mind: Refunds are not available for personal reasons, such as changing your mind or deciding not to use the service after purchase.

How to Request a Refund

If you believe you are eligible for a refund based on the criteria above, follow these steps:

  1. Contact Us: Email our customer support team at contact@xtremehdusa.com within 7 days of your purchase.
  2. Provide Details: Include your order number, a detailed description of the issue, and any troubleshooting steps you’ve attempted.
  3. Resolution Timeframe: Our team will review your request and respond within 3-5 business days.

Partial Refunds

In certain cases, a partial refund may be issued. The refund amount will be calculated based on the duration and extent of service usage.

Changes to This Policy

XtremeHDUSA reserves the right to update or modify this Refund and Returns Policy at any time. Changes will be posted on this page, with the effective date updated accordingly.

Contact Information

For questions or concerns about our Refund and Returns Policy, please reach out to us:

XtremeHDUSA
Email: contact@iptvfournisseur.com.
Phone: +33644650450